GATWICK, UK, 14th MARCH 2025 – Noetica – A British company, developing software products for the global contact centre market, is proud to have sponsored the Burgess Hill Rugby Club (BHRFU) ‘Friday Night Lights’ event. The tournament took place on 7th March and gave under nine’s (U9) teams from across West Sussex, including Crawley, East Grinstead and Hove, the experience of playing a match under the floodlights.
Taking place ahead of the weekend round of Six Nations matches, the tournament kicked off at 6pm. The young players had the thrill of the unique atmosphere from running out onto a floodlit pitch to music and fireworks, whilst being cheered on by their families and BHRC members, as their faces are projected on the big screen, just like a professional match.
“This was a fantastic event and we pleased to be able to offer our support,” comments Chief Commercial Officer at Noetica, Steven Brooks. “Burgess Hill Rugby Club is doing great work in the local community, giving children the opportunity to have fun, whilst helping them to develop important new life skills, such as part of a team. We even use the term ‘scrum’ at Noetica, as it perfectly describes how everyone is pushing in the same direction with a shared aim.”
About Noetica
Noetica provides cost-effective, high-end contact centre productivity software. Its product range has been refined over its 27-year history, consistently remaining at the forefront of innovation in the contact centre technology space. By combining the rich functionality of its comprehensive agent productivity tools (Synthesys™), advanced outbound technology (SmartBound™) and comprehensive voice platform (NVP™), Noetica provides tailored solutions to suit any contact centre across industries.
Noetica has been challenging the traditional telephony model and is demonstrably able to provide PBX-free fully featured call center telephony. The Noetica Voice Platform (NVP™) delivers the expected functionality – ACD, IVR, voice recording, quality management and billing – without the need for an enterprise PBX. Whether in a private cloud or on-premise, this call centre pure play integrates seamlessly with Noetica`s Synthesys™ to radically cut the cost of delivering inbound, outbound, and blended telephony.
The company has recently launched a Skills & Ability Based Routing Engine (SABRE™) along with two major new ground-breaking technologies for outbound calling: – LPD™: AI-oriented detection of all forms of answering machines or voicemail with high accuracy, no initial pause and 0% ‘false positives’, meaning 0% silent calls. – SNoDrop™: High performance predictive dialler with 0% dropped (abandoned) calls.
For more information visit: www.noetica.com
Editorial contact
Graham Thatcher
Chief PR Ltd
Tel: +44 (0) 7933 673 240
Email: graham.thatcher@prbychief.com
