Leveraging partners to deliver innovative solutions
The best solutions are created by bringing together best in breed technologies that seamlessly work together to deliver something special for contact centres.
This is why we have a strong partnering ethos at Noetica, working with solution providers, technology specialists and industry bodies to support our innovation and deliver the best possible outcomes for our customers.
Embedded technology for leading contact centre solutions
Mitel is a leading provider of contact centre and unified communications solutions. For the past decade we have been working closely with Mitel across the globe to enhance their contact centre portfolio with an advanced predictive dialler capability.
TalkDesk is a global AI-powered contact centre leader. Our partnership with TalkDesk delivers a seamless integrated Noetica outbound capability within their AI-driven Talkdesk CX Cloud solution.
Odigo is a global leader in contact centre as a service solutions helping some of the world’s leading brands deliver seamless services, blending digital and agent-led touchpoints. Our partnership with Odigo delivers Noetica’s predictive dialling and call scripting technology to the Odigo client base.
Microsoft
Microsoft requires no introduction. Over the last few years, Microsoft has consistently transformed the way that people live, work, play, and connect through great technology. As a long-standing Microsoft partner, Noetica is a Silver ISV (Independent Software Vendor) Microsoft Partner.
Data & Marketing Association (DMA)
The Data & Marketing Association (DMA) is the driving force of intelligent marketing in the UK. Guided by customer-first principles which are enshrined in the DMA Code, they champion a rich fusion of technology, talent, creativity, research and insight to set best practice standards for the UK’s data, marketing and contact centre communities to meet.
Xdroid
Xdroid enables digital transformation in contact centres through AI and ML-based voice and text solutions. By processing 100% of customer interactions, Xdroid automatically provides objective, consistent, and valuable insights and information about each conversation.
MyQualityTeam
MyQualityTeam leverages AI voice/text analytics to measure performance and sentiment at the start and end of calls and identify areas of strength and development for the agent. In addition, through user-friendly dashboards, managers can analyse this information over time to build a more personalised and immersive experience for their customers.
Partner with Noetica
If you have innovative technology you feel would work well with our solutions, or a contact centre solution provider looking for a fully integrated outbound solution, then we would love to talk to you; simply reach out to the team.
